Privacy Policy

ATRION X ("we", "us") operates atrionx.com and X1 PRO, the Command Center for Cloud + AI Health & Governance. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or the X1 PRO product.

We collect information that helps us provide and operate the service:

• Account information — your name, work email, company, and authentication details when you create an account.
• Contact and demo requests — the details you submit through our contact form, such as your name, email, company, what you're interested in, and your message.
• Usage data — pages viewed, features used, device and browser type, and similar analytics that help us run and improve the product.
• Customer content — the data you upload or connect to deliver the service, primarily cloud cost exports and similar files used to produce Cost Health reports.

We use the information we collect to:

• Provide, operate, and maintain X1 PRO and its features.
• Respond to demo, support, and account requests.
• Secure, monitor, and protect the service.
• Improve features, performance, and reliability.
• Communicate with you about your trial, account, and important updates.

Cost exports and similar files you upload are used to deliver reports and the product's features. We process your customer content only as needed to provide the service. We do not sell your personal information or customer content.

We use essential cookies and similar technologies where needed for the service to function. We may also use basic analytics to understand how the service is used so we can improve it. You can control cookies through your browser settings; disabling them may affect some features.

We share information only in limited circumstances:

• Service providers that help us operate the product — such as hosting and analytics — under appropriate confidentiality and security obligations.
• Legal requirements — where required by law, court order, or to protect rights, safety, or the service.
• We do not sell personal information.

We keep your information as long as your account is active and as long as needed to provide the service or meet legal obligations. After that, we delete it or render it anonymous, except where retention is required by law.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the email below.

X1 PRO is a business product and is not directed at children under 13 (or 16, where applicable). We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.

If you access the service from outside the United States, your information may be processed and stored in the US. By using the service, you consent to that transfer.

We may update this Privacy Policy from time to time. We'll post the updated version on this page and revise the last-updated date. We encourage you to review it periodically.